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Archive for:May 1st, 2012:


How to recover access to my Office Live account?

Microsoft set up a process to recover access to your account for a 72 hours window. When you request access, the delay starts approximately the day after. Go to http://recoverolsb.valor.pro. We can proceed to recover your assets, Web site mailboxes and more. Just visit our services store at http://valorconseil.fr/store.

My old OLSB mailbox still receives messages, why?

It is due to a DNS internal federation issue. When a mail user sends an email from INSIDE Microsoft Datacenter to you, it is possible that your OLSB mailbox is in the same datacenter. The mail router detects that there is an internal server knowing your email address and the mail does not get out

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How can I transfer my OLSB mailbox to Office 365?

If you want to recover all your PIM assets (Personal information management) including mails, calendars, contacts, tasks, etc. The only way is to use Microsoft Outlook version 2007 or 2010. Your Office 365 trial includes an Office Pro Plus license that you can use for this purpose: 1. Associate a trial Office license to your

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Will I be able to access my emails after Office Live Sunset?

Yes. Your Office Live mailbox will be available to you six month after Office Live Sunset. We strongly recommend that you program a mail redirection from this Hotmail mailbox, to forward all new incoming to your Office 365 mailbox. You will have to use your me.onmicrosoft.com address to avoid conflict with locally known identity.

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